Contact Us & Customer Care
We’d Love to Hear from You
For an immediate response or if you are reporting an adverse event or a side effect from our products, please call us at: 1-800-361-8068 (For TTY service dial 7-1-1, or your preferred relay service). We also accept calls through the Canada Video Relay Service.
To leave feedback, questions or any other comments about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.
Your Wellness is our Priority
At AVEENO®, we have a commitment to healthy practices that ensure we always do right by you, your family and the planet. Learn more about our position on the areas that you’ve told us are important to you.
FAQs
Ingredients you’ll find in our products include oat, soy and feverfew.
We carefully source our natural ingredients from areas best suited for their growth.
To help preserve the goodness of our oat, soy and feverfew ingredients, we avoid adding unnecessary chemical solvents or excess heat to extract their essence to help provide high quality and effective ingredients.
Finally, we balance our formulas and put them to the test. Through extensive clinicals, we get proof that our ingredients help to balance skin for healthy-looking, resilient skin over time.
Some AVEENO® products expire, while others do not have expiry dates. Expiration depends on whether a product is a cosmetic or Over the Counter. If an AVEENO® product does expire, you will be able to find the expiration date either on the bottom, shoulder, back of the bottle/jar, or crimp of the tube. For additional questions/concerns, feel free to contact us at 1-800-361-8068.
We do not conduct animal testing in the research or development of our cosmetic products unless required to do so to meet regulatory requirements. We believe our cosmetic products can be validated as safe and effective without compromising animal welfare and have voluntarily made the conscious choice to only advance cosmetic product innovation that meets our own safety requirements without the need for animal testing.
Oats do not naturally contain gluten and are not related to gluten-containing grains such as wheat, barley and rye. We do not add gluten to the oats used to make our AVEENO® products and we only process our oats using equipment dedicated to oat milling to avoid any risk of cross-contamination with grains that contain gluten. However, although we do everything in our power to ensure our oats remain gluten-free, we cannot say with absolute certainty that cross-contamination did not occur during the manufacturing process. In the case that you have specific sensitivity concerns, we recommend you speak to your physician.
Where to Buy
WHERE TO BUY
Where can I buy AVEENO® products near me?
Where can I buy AVEENO® products online?
Call Us
For an immediate response or if you are reporting an adverse event or a side effect from our products, please call us at: 1-800-361-8068 (For TTY service dial 7-1-1, or your preferred relay service). We also accept calls through the Canada Video Relay Service.
